Effective Date: 04 July 2026
Last Updated: 04 July 2026
Jibon Songi respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, protect, and disclose information when you use the Jibon Songi mobile application, website, and related services.
Jibon Songi is a Bangladeshi matrimony app designed to help genuine users create profiles, search for potential life partners, communicate safely, and build trusted matrimonial connections.
By using Jibon Songi, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the app.
1. Information We Collect
We may collect personal information when you create an account, update your profile, upload photos, search profiles, contact support, use app features, or communicate with other users.
The information we may collect includes your name, gender, age, date of birth, marital status, religion or community information if voluntarily provided, education, occupation, income range if voluntarily provided, city, district, country, phone number, email address, profile photo, gallery photos, family information, partner preference, profile description, account login information, profile verification information, subscription information if applicable, and support request details.
We may also collect technical and device-related information such as device model, operating system, app version, IP address, crash reports, diagnostic data, login activity, usage activity, and security-related logs to improve app performance and protect users from fraud, spam, and misuse.
2. Sensitive Profile Information
Jibon Songi may allow users to provide personal or sensitive profile information such as religion, marital status, family background, occupation, income range, and partner preferences. This information is provided voluntarily by users for matrimonial matching purposes.
Users should only provide information they are comfortable sharing. Some profile information may be visible to other app users depending on profile settings and app features.
We do not use sensitive profile information for unlawful discrimination. We use it only to provide matrimony-related profile matching, search, filtering, safety, and account management features.
3. Photos and Media
Users may upload profile photos or other images to their account. These photos may be visible to other users depending on app settings and approval rules.
Jibon Songi may review, approve, reject, hide, or remove uploaded photos if they appear fake, inappropriate, misleading, offensive, copied, unsafe, or against our community rules.
Camera or gallery permission may be requested only when users want to upload or update photos. Users can manage permissions from their device settings.
4. How We Use Information
We use collected information to create and manage user accounts, build user profiles, show relevant profile matches, allow profile search and filtering, support communication between users, verify user identity where applicable, prevent fake accounts, improve safety, detect fraud or spam, provide customer support, process account deletion requests, improve app performance, and send important service-related notifications.
We may also use information to review profiles, approve photo uploads, monitor policy violations, investigate suspicious activity, enforce app rules, and maintain the security of the platform.
5. Communication Features
Jibon Songi may allow users to communicate with other users through profile contact options, messaging features, or other communication tools if available.
Users are responsible for their own communication and for protecting their personal privacy. Do not share financial information, OTP, passwords, bank details, or highly sensitive personal information with unknown users.
Jibon Songi is not responsible for user-to-user conversations, promises, relationship decisions, marriage decisions, financial transactions, or any communication outside the app.
6. Data Sharing
Jibon Songi does not sell users’ personal information to third parties.
We may share limited information only with trusted service providers when necessary for app hosting, database management, authentication, cloud storage, analytics, security monitoring, payment processing if applicable, customer support, fraud prevention, legal compliance, and app performance improvement.
We may also disclose information if required by law, court order, legal process, government request, or if necessary to protect the rights, safety, and security of Jibon Songi, our users, or the public.
7. Third-Party Services
The app may use third-party services such as authentication providers, database services, cloud storage, analytics tools, crash reporting tools, payment processors, email services, or notification services.
These third-party services may process limited data only as required to provide app functionality, security, analytics, or support.
Users should also review the privacy policies of any third-party service they interact with through the app.
8. App Permissions
Jibon Songi may request device permissions only when necessary for app features.
Camera permission may be used to capture profile photos. Gallery or storage permission may be used to upload profile images. Notification permission may be used to send account, profile, message, or service-related alerts. Internet permission is required for app functionality.
Permissions are used only for the purpose described in the app. Users can allow, deny, or change permissions from device settings.
9. Data Security
We use reasonable technical and organizational security measures to protect user information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no online platform, mobile app, internet transmission, or digital storage system can guarantee absolute security. Users should keep their login details private and use the app responsibly.
Jibon Songi will never ask for your password, OTP, bank PIN, card PIN, mobile banking PIN, or internet banking password.
10. Data Retention
We retain user information only as long as necessary to provide our services, manage accounts, maintain safety, resolve disputes, prevent fraud, comply with legal obligations, and improve the platform.
If a user deletes an account, personal account data and profile information may be deleted or anonymized from our active system. Some information may be retained for a limited period if required for legal compliance, fraud prevention, dispute resolution, transaction records, security investigation, or regulatory obligations.
Non-personal, aggregated, or anonymized data may be retained for analytics, safety, and service improvement.
11. Account Deletion and Data Deletion
Users may request permanent account deletion from inside the app or by contacting us through email.
Delete Account Page: Delete Account Permanently for Jibon Songi
To delete your account from the app:
- Open Jibon Songi
- Go to Profile
- Open Settings or Legal & Compliance
- Tap Delete Account Permanently
- Confirm your request
To request deletion by email:
Email:
brainaibd@gmail.com
Subject: Account Deletion Request
Please include your registered name, phone number, email address, and account information so we can verify and process your request.
Account deletion requests are usually processed within 7 to 30 days after verification.
12. User Rights and Choices
Users may update their profile information, change app permissions, request account deletion, request correction of inaccurate data, report fake profiles, block or report suspicious users if the feature is available, and contact support for privacy-related requests.
Users are responsible for keeping their profile information accurate and updated.
13. Children’s Privacy
Jibon Songi is intended for adults looking for matrimonial connections. The app is not intended for children under 18 years of age.
We do not knowingly collect personal information from children. If we discover that a minor has created an account or submitted personal information, we may delete the account and related information.
14. User Safety Notice
Jibon Songi encourages users to verify identity, family background, marital status, and personal information independently before making any relationship, engagement, marriage, or financial decision.
Do not send money to unknown users. Do not share private financial information. Meet in safe locations and involve trusted family members when appropriate.
Jibon Songi does not guarantee marriage, relationship success, background verification, user honesty, or the accuracy of every profile.
15. International Users
Jibon Songi is primarily designed for users in Bangladesh, but users from other countries may access the app. By using the app, users agree that their information may be processed and stored according to the systems and service providers used by Jibon Songi.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted inside the app or on our website with the updated effective date.
Continued use of the app after changes means users accept the updated Privacy Policy.
17. Contact Information
For privacy questions, account deletion, data deletion, support, or security-related requests, contact us:
Developer: Md Ariful Islam
Email:
brainaibd@gmail.com
Mobile:
+8801712164638
Website:
www.fmfinancialadvisor.online
Address: Sadipur, Shibgonj, Sylhet, Bangladesh