Last Updated: 03 September 2026
Official Google Play App: Daktor Sab on Google Play
Daktor Sab (“we”, “us”, “our”, or the “Platform”) respects the privacy of its users and is committed to protecting personal and health-related information.
This Privacy Policy explains how information may be collected, used, shared, stored, and protected when users access the Daktor Sab website, mobile application, doctor appointment booking, video consultation, healthcare information, and related digital services.
1. About Daktor Sab
Daktor Sab is a digital platform for doctors and patients.
The Platform enables patients to find doctors, view doctor information, book appointments, communicate with doctors, and receive video consultations through Daktor Sab.
Doctors may use the Platform to connect with patients and provide consultation-related services through the digital system.
Daktor Sab itself is not a hospital, clinic, medical organization, healthcare institution, diagnostic center, pharmacy, or emergency medical service provider.
Daktor Sab primarily provides the digital technology and platform through which doctors and patients can connect.
Medical advice, diagnosis, prescriptions, treatment recommendations, and other professional medical decisions are provided independently by the respective doctor or healthcare professional using the Daktor Sab Platform.
Daktor Sab does not independently diagnose patients, prescribe medicines, provide medical treatment, or guarantee any medical outcome.
2. Information We May Collect
Depending on how you use Daktor Sab, we may collect information such as:
Personal Information
- Name
- Mobile phone number
- Email address
- Profile photo
- Date of birth or age
- Gender, where relevant
- Address or selected location
- Account information
Healthcare-Related Information
Users may voluntarily provide information such as:
- Symptoms
- Medical history
- Previous consultation information
- Prescription information
- Test reports
- Diagnostic reports
- Medical documents
- Appointment details
- Consultation notes
- Doctor recommendations
Health-related information may be considered sensitive information and is handled with additional care.
3. Account and Authentication Information
When users register, sign in, or use secured features, we may process:
- Mobile number
- Email address
- OTP verification status
- User/account identifier
- Login information
- Session information
- Device/session security data
This information may be used to authenticate users, maintain account security, and prevent unauthorized access.
4. Camera Permission
Daktor Sab may request access to the device camera where necessary.
Camera access may be used for:
- Video consultation with doctors
- Profile photo capture
- Capturing medical documents or reports where supported
Camera access is only intended to be used for relevant user-requested features.
We do not intentionally access the camera continuously when the relevant feature is not being used.
Users may manage camera permissions through their device settings.
5. Microphone Permission
Microphone permission may be required for:
- Video consultations
- Audio communication between doctors and patients
- Other voice-related features explicitly initiated by the user
We do not intentionally access the microphone continuously when the relevant feature is not being used.
Users may disable microphone permission through device settings, although video consultation features may then not function properly.
6. Video Consultation
Daktor Sab may facilitate video consultations between patients and doctors through the Platform.
To operate the consultation service, we may process limited technical information such as:
- Appointment or consultation ID
- Patient identifier
- Doctor identifier
- Call status
- Call start and end time
- Connection information
- Technical call-quality information
- Troubleshooting logs
Daktor Sab does not intentionally record video or audio consultations unless users are clearly informed beforehand and any required consent has been obtained.
Video consultation may not be suitable for every health condition and may not replace an in-person physical examination.
7. Location Information
Where a location-based feature is available and the user grants permission, location information may be used to:
- Find doctors near the user's selected area
- Find hospitals or healthcare facilities
- Improve location-based searches
- Display locally relevant services
Users may deny or disable location access at any time through device settings.
Daktor Sab does not intentionally collect continuous background location unless a clearly disclosed feature specifically requires it.
8. How We Use Information
We may use information collected through the Platform to:
- Create and manage user accounts
- Verify users
- Authenticate login sessions
- Display doctor information
- Help users search for doctors
- Book and manage appointments
- Provide video consultation functionality
- Facilitate communication between patients and doctors
- Maintain consultation history
- Display prescriptions issued by doctors
- Display medical reports uploaded by users
- Process payment or booking status
- Send appointment reminders
- Send consultation notifications
- Provide customer support
- Improve app performance
- Improve service reliability
- Detect fraud, abuse, or unauthorized activity
- Maintain technical and account security
- Resolve complaints and disputes
- Comply with applicable legal requirements
9. Doctor Access to Patient Information
Doctors may receive access to information reasonably necessary for providing consultation services through the Platform.
This may include:
- Patient name
- Age
- Relevant profile information
- Symptoms provided by the patient
- Medical history provided by the patient
- Previous consultation information
- Uploaded reports
- Prescription information
Doctors are expected to use patient information only for legitimate consultation and healthcare-related purposes.
10. Independent Doctors and Healthcare Professionals
Doctors and healthcare professionals using Daktor Sab may operate independently.
Unless specifically stated otherwise, a doctor listed on or using the Platform should not be considered an employee of Daktor Sab.
The respective doctor or healthcare professional remains independently responsible for:
- Medical advice
- Diagnosis
- Prescriptions
- Treatment recommendations
- Clinical decisions
- Professional conduct
- Medical services provided to the patient
Daktor Sab primarily provides the digital platform that enables the doctor and patient to connect.
11. Payment Information
If paid consultation or other paid services are available, payments may be processed through third-party payment providers.
Daktor Sab may receive limited transaction information such as:
- Transaction ID
- Payment amount
- Payment status
- Payment method type
- Booking reference
Daktor Sab does not intentionally store full payment card or banking credentials unless specifically required and handled through an appropriately secure payment-processing system.
12. Information Sharing
Daktor Sab does not sell users' personal information or health information.
We may share limited information where reasonably necessary with:
- Doctors involved in consultations
- Authorized healthcare service providers
- Payment service providers
- Video communication service providers
- Cloud or hosting providers
- Authentication providers
- Notification providers
- Technical infrastructure providers
- Analytics or crash-reporting services, where used
- Government, regulatory, or law-enforcement authorities where legally required
Only information reasonably necessary for the relevant purpose should be shared.
13. Third-Party Services
Daktor Sab may use third-party technology providers for functions such as:
- Video calling
- Payment processing
- Cloud hosting
- Authentication
- Push notifications
- Maps
- Location features
- Analytics
- Crash reporting
- Customer support
Third-party providers may process limited information in accordance with their own privacy policies, contractual obligations, and applicable law.
14. Health Information Restrictions
Daktor Sab does not intentionally use sensitive health information for:
- Selling health information
- Unauthorized advertising targeting
- Employment eligibility decisions
- Insurance eligibility decisions
- Public disclosure without authorization
- Unrelated commercial profiling
Health information should only be used for legitimate platform, consultation, healthcare, security, regulatory, or legally permitted purposes.
15. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal and health-related information.
These safeguards may include:
- Secure authentication
- Encrypted network communication
- Restricted access
- Administrative access controls
- Security monitoring
- Server protection
- Secure session management
- Backup and recovery processes
However, no internet-based or electronic system can guarantee absolute security.
16. Data Retention
We may retain personal and healthcare-related information only for as long as reasonably necessary for:
- Providing Platform services
- Maintaining consultation information
- Account administration
- Healthcare record requirements
- Payment and transaction records
- Security
- Fraud prevention
- Dispute resolution
- Legal or regulatory obligations
Where information is no longer reasonably required, it may be deleted or anonymized, subject to applicable legal requirements.
17. Account Deletion
Users may request deletion of their Daktor Sab account and associated personal information.
Account deletion may be requested through:
Daktor Sab App → Profile / Settings → Delete Account
or through our public account-deletion page:
Account Deletion URL: http://www.fmfinancialadvisor.online/p/delete-account-daktor-sab.html
Users may also contact Daktor Sab Support for assistance.
After account ownership is verified, personal information that is not required to be retained for legitimate healthcare, payment, fraud-prevention, security, legal, or regulatory purposes will be deleted or anonymized within a reasonable period.
Uninstalling the Daktor Sab app does not automatically delete the user's account.
18. Information That May Be Retained After Account Deletion
Certain information may need to remain stored where reasonably necessary or legally required for:
- Medical or consultation record obligations
- Payment and transaction records
- Refund or billing disputes
- Fraud prevention
- Security investigations
- Legal claims
- Regulatory compliance
Any information retained for such purposes should remain restricted and should not be used for unrelated purposes.
19. Appointments and User Records
Deleting an account may affect access to:
- Upcoming appointments
- Previous consultations
- Prescriptions
- Medical reports
- Uploaded documents
- Health records
- Payment or transaction history
Users should save any information they may need before permanently deleting their account.
20. Notifications
With user permission, Daktor Sab may send notifications relating to:
- Appointment confirmations
- Appointment reminders
- Video consultation schedules
- Doctor availability
- Consultation updates
- Prescription availability
- Payment status
- Booking changes
- Important service information
Notification permissions may be managed through the user's device settings.
21. Device Permissions
Depending on the features available in the app, Daktor Sab may request permissions including:
Camera
Used for video consultation, profile images, or document capture where applicable.
Microphone
Used for video and audio consultations.
Notifications
Used for appointment, booking, consultation, and service-related updates.
Location
Used only where necessary for location-based doctor, hospital, or service discovery.
Internet / Network Access
Required to connect to Daktor Sab online services, APIs, video calls, and related features.
We aim to request only permissions reasonably necessary for user-facing functionality.
22. Children and Minor Patients
Where a patient is legally considered a minor, healthcare consultations and account-related activities should be managed or authorized by a parent or lawful guardian where required.
Daktor Sab does not intentionally encourage minors to independently enter into healthcare transactions where guardian consent is legally required.
23. User Rights and Choices
Subject to applicable law and operational requirements, users may be able to:
- Access account information
- Correct inaccurate information
- Update profile details
- Manage app permissions
- Manage notifications
- Request account deletion
- Request correction of personal information
- Ask questions regarding data processing
- Submit privacy-related complaints or concerns
24. Cookies and Website Technologies
The Daktor Sab website may use cookies or similar technologies for purposes such as:
- Session management
- Security
- User preferences
- Website functionality
- Performance measurement
- Technical analytics
Users may manage cookies through browser settings where supported.
25. External or International Service Providers
Some technical service providers used by Daktor Sab may process information using infrastructure located outside Bangladesh.
Where applicable, we aim to use reputable service providers and reasonable privacy and security safeguards appropriate to the services they provide.
26. Emergency Medical Disclaimer
Daktor Sab is not an emergency medical service provider.
Users should not rely solely on the Daktor Sab Platform or video consultation in serious or potentially life-threatening emergencies.
Examples may include:
- Severe chest pain
- Serious breathing difficulty
- Unconsciousness
- Severe bleeding
- Major injury
- Other urgent or life-threatening medical situations
In such cases, users should immediately contact the nearest hospital, emergency department, or applicable emergency service.
27. Medical Disclaimer
Daktor Sab provides a digital platform that connects doctors and patients.
Daktor Sab itself does not:
- Diagnose patients
- Prescribe medication
- Provide direct medical treatment
- Operate as a hospital or clinic
- Guarantee the availability of a specific doctor
- Guarantee a particular medical outcome
Medical advice and clinical decisions are made independently by the respective doctor or healthcare professional.
28. No Medical Outcome Guarantee
Daktor Sab does not guarantee:
- A particular diagnosis
- A particular treatment result
- Recovery
- Effectiveness of any medicine
- Successful consultation outcome
- Availability of a particular doctor
- Accuracy of every doctor-provided medical opinion
Healthcare decisions should be made between the patient and the relevant qualified doctor or healthcare professional.
29. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to:
- Changes in Platform features
- Changes in technology
- Changes in data practices
- Legal or regulatory requirements
- Security improvements
The updated Privacy Policy will be published on our website or app with a revised Last Updated date.
Users are encouraged to review this Privacy Policy periodically.
30. Contact Us
If you have questions, complaints, privacy concerns, or account-deletion requests, please contact:
Daktor Sab Support
Platform Name: Daktor Sab
Service Type: Digital Platform Connecting Doctors and Patients
Developer / Publisher: Md Ariful Islam / FM Financial Advisor
Privacy Contact Email: brainaibd@gmail.com
Support Phone: +8801712164638
Website: http://www.fmfinancialadvisor.online/
Account Deletion Page: http://www.fmfinancialadvisor.online/p/delete-account-daktor-sab.html
This page is the official Privacy Policy for Daktor Sab.